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Quality assurance in the haemostasis laboratory

Seven short animations, five questions after each one on what the video covers, and an end-of-session exercise built on five mock EQA reports, with a certificate of completion. Written for haematology registrars (FRCPath and DM/DrNB trainees) and clinicians who act on coagulation results. Free, with no registration.

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Part 1

IQC vs EQA

2 min 54 s
  • The total testing process: pre-analytical, analytical, post-analytical
  • What internal quality control can and cannot see
  • What external quality assessment adds
  • ISO 15189, UKAS and escalation of persistent poor performance

Check your understanding

0 of 5 answered

1In the total testing process for a coagulation result, where do most laboratory errors arise?

2At 09:00 the abnormal INR control falls outside its limits. What should happen to the patient INRs from that run?

3A laboratory's INR IQC has been perfectly stable for a year, yet across the last four surveys its EQA results have been consistently above the median of laboratories using the same reagent. What is the most likely explanation?

4Which statement best contrasts IQC with EQA?

5Your laboratory introduces a test for which no EQA scheme exists. What does ISO 15189, as described in the video, expect?

How did you find this part?
Anonymous, two clicks. It tells us what is working and what to improve.
Useful
1 = not useful · 5 = very useful
Difficulty
1 = straightforward · 5 = very hard
References for part 1
  • CLSI H21. Collection, transport, and processing of blood specimens for testing plasma-based coagulation assays and molecular hemostasis assays. 6th ed. 2024. link
  • ISO 15189:2022. Medical laboratories — requirements for quality and competence. link
  • UK NEQAS for Blood Coagulation: schemes and participant information. link
  • ISO/IEC 17043:2023. Conformity assessment — general requirements for the competence of proficiency testing providers. link
Next: Part 2 · Accuracy, precision and error
Part 2

Accuracy, precision and error

2 min 51 s
  • Precision, trueness, bias and accuracy
  • Random and systematic error, and total error
  • SD, CV and the Levey–Jennings chart
  • Westgard rules, and why a built-in bias cannot fire them

Check your understanding

0 of 5 answered

1Ten repeat INRs on the same sample agree to within 2% of each other, but their average is 15% above the true value. How is this method best described?

2A PT control has a mean of 40.0 s and an SD of 1.6 s. What is its coefficient of variation (CV)?

3In one APTT run the normal control is just beyond +2 SD, the abnormal control is within 1 SD, and no other rule is broken. What does this mean?

4Over two consecutive runs, the normal PT control is +2.3 SD and then +2.4 SD. Which type of error does this most suggest?

5After a new FVIII calibrator lot was introduced and the control targets were re-set, every control stayed in range. Months later, EQA placed the laboratory 18% above its peer median. Why did no Westgard rule fire?

How did you find this part?
Anonymous, two clicks. It tells us what is working and what to improve.
Useful
1 = not useful · 5 = very useful
Difficulty
1 = straightforward · 5 = very hard
References for part 2
  • Westgard JO, Carey RN, Wold S. Criteria for judging precision and accuracy in method development and evaluation. Clin Chem 1974;20:825–833. link
  • Westgard QC: Westgard rules and multirule QC. link
  • Westgard JO, Barry PL, Hunt MR, Groth T. A multi-rule Shewhart chart for quality control in clinical chemistry. Clin Chem 1981;27:493–501. link
Next: Part 3 · Standards, calibrators and traceability
Part 3

Standards, calibrators and traceability

2 min 48 s
  • Metrological traceability from WHO International Standard to patient result
  • Value-assignment errors and why IQC cannot see them
  • Commutability and matrix effects
  • The INR as a traceability chain: ISI and mean normal PT

Check your understanding

0 of 5 answered

1Where does the value assigned to your laboratory's FVIII calibrator ultimately come from?

2A new FVIII calibrator lot is labelled 100 IU/dL, but its true potency is 85 IU/dL. Control targets were re-set on the new curve. What happens to patient results?

3Across three surveys your FVIII results have been consistently high against the all-methods target. Twenty fresh patient samples split with a reference laboratory agree closely with its results. What is the most likely explanation?

4Why does an error in a thromboplastin's ISI matter more for patients with higher INRs?

5A boy on a modified (extended half-life) factor concentrate has factor levels that differ widely between two laboratories on the same day. The laboratories use different assay reagents. What is the best explanation?

How did you find this part?
Anonymous, two clicks. It tells us what is working and what to improve.
Useful
1 = not useful · 5 = very useful
Difficulty
1 = straightforward · 5 = very hard
References for part 3
  • Mackie I et al. Guidelines on the laboratory aspects of assays used in haemostasis and thrombosis. British Committee for Standards in Haematology. Int J Lab Hematol 2013;35:1–13. link
  • WHO Expert Committee on Biological Standardization. Guidelines for thromboplastins and plasma used to control oral anticoagulant therapy with vitamin K antagonists. WHO TRS 979, Annex 6, 2013. link
  • Miller WG et al. IFCC Working Group recommendations for assessing commutability. Clin Chem 2018;64:447–454. link
  • World Federation of Hemophilia. Diagnosis of hemophilia and other bleeding disorders: a laboratory manual, 3rd edition. link
Next: Part 4 · When QC fails
Part 4

When QC fails

2 min 36 s
  • Standards, calibrators and controls: what each is for
  • Introducing a new reagent, calibrator or control lot
  • A structured response when IQC fails
  • Three common traps

Check your understanding

0 of 5 answered

1Which statement about calibrators and controls is correct?

2At 08:00 the abnormal APTT control is outside 3 SD. Forty patient samples are waiting. What should you do first?

3A new lot of APTT reagent arrives. What must happen before patient results are released on it?

4IQC and EQA are both satisfactory, but a patient's result does not fit the clinical picture. Where is the problem most likely to be?

5The normal PT control has drifted upwards over a week. A colleague recalibrates straight away, without looking for a cause, and the controls return to their mean. Why is this a problem?

How did you find this part?
Anonymous, two clicks. It tells us what is working and what to improve.
Useful
1 = not useful · 5 = very useful
Difficulty
1 = straightforward · 5 = very hard
References for part 4
  • Mackie I et al. Guidelines on the laboratory aspects of assays used in haemostasis and thrombosis. British Committee for Standards in Haematology. Int J Lab Hematol 2013;35:1–13. link
  • Westgard QC: Westgard rules and multirule QC. link
  • ISO 15189:2022. Medical laboratories — requirements for quality and competence. link
  • UK NEQAS for Blood Coagulation: schemes and participant information. link
Next: Part 5 · Method dependency and reagent sensitivity
Part 5

Method dependency and reagent sensitivity

2 min 26 s
  • Reagent, analyser and end-point detection
  • APTT sensitivity to factors, lupus anticoagulant and heparin
  • One-stage versus chromogenic FVIII; emicizumab and gene therapy
  • VWF immunoassays, fibrinogen methods and optical interference

Check your understanding

0 of 5 answered

1The same heparinised plasma, tested by laboratories using different APTT reagents, gave median APTT ratios from 2.9 to 5.6. What does this mean for heparin monitoring?

2A laboratory switches to an APTT reagent with a low phospholipid content. Over the next month the pre-operative clinic refers several patients with no bleeding history and an isolated prolonged APTT. What is the most likely explanation?

3A boy with bleeding symptoms has a normal one-stage FVIII but a low chromogenic FVIII. What is the best interpretation?

4A man with haemophilia A on emicizumab prophylaxis has a normal APTT before minor surgery. How should this be interpreted?

5During major obstetric haemorrhage, the analyser reports a PT-derived fibrinogen of 2.6 g/L and a Clauss fibrinogen of 1.1 g/L on the same sample. Which result should guide treatment?

How did you find this part?
Anonymous, two clicks. It tells us what is working and what to improve.
Useful
1 = not useful · 5 = very useful
Difficulty
1 = straightforward · 5 = very hard
References for part 5
  • Baker P et al. Measurement of heparin, direct oral anti-coagulants and other non-coumarin anti-coagulants and their effects on haemostasis assays: a British Society for Haematology guideline. Br J Haematol 2024;205:1302–1318. link
  • Devreese KMJ et al. Guidance from the SSC of the ISTH: update of the guidelines for lupus anticoagulant detection and interpretation. J Thromb Haemost 2020;18:2828–2839. link
  • World Federation of Hemophilia. Diagnosis of hemophilia and other bleeding disorders: a laboratory manual, 3rd edition. link
  • Mackie I et al. Guidelines on the laboratory aspects of assays used in haemostasis and thrombosis. British Committee for Standards in Haematology. Int J Lab Hematol 2013;35:1–13. link
  • Jenkins PV et al. Laboratory coagulation tests and emicizumab treatment: a United Kingdom Haemophilia Centre Doctors' Organisation guideline. Haemophilia 2020;26:151–155. link
  • Mackie IJ et al. Guidelines on fibrinogen assays. Br J Haematol 2003;121:396–404. link
Next: Part 6 · Pre-analytical variables
Part 6

Pre-analytical variables

2 min 28 s
  • Citrate, fill volume and haematocrit
  • Order of draw, discard tubes and heparinised lines
  • Time, temperature and centrifugation
  • Haemolysis, lipaemia, icterus — and the patient's drugs

Check your understanding

0 of 5 answered

1A patient's APTT is 52 s. A carefully collected repeat is 31 s. What is the most likely explanation for the first result?

2A man with polycythaemia (haematocrit 65%) and no bleeding history has a prolonged PT and APTT. What is the most appropriate next step?

3A patient who is not prescribed any anticoagulant has a sample taken from a central line. It shows APTT >120 s and thrombin time >150 s, with a normal reptilase time. What is the most likely cause?

4A sample for von Willebrand factor testing was stored in a refrigerator overnight before processing. What is the likely effect?

5A lupus anticoagulant screen is positive in a patient taking rivaroxaban. The request form does not mention the drug. What is the best interpretation?

How did you find this part?
Anonymous, two clicks. It tells us what is working and what to improve.
Useful
1 = not useful · 5 = very useful
Difficulty
1 = straightforward · 5 = very hard
References for part 6
  • CLSI H21. Collection, transport, and processing of blood specimens for testing plasma-based coagulation assays and molecular hemostasis assays. 6th ed. 2024. link
  • Baker P et al. Measurement of heparin, direct oral anti-coagulants and other non-coumarin anti-coagulants and their effects on haemostasis assays: a British Society for Haematology guideline. Br J Haematol 2024;205:1302–1318. link
  • James PD et al. ASH ISTH NHF WFH 2021 guidelines on the diagnosis of von Willebrand disease. Blood Adv 2021;5:280–300. link
  • Tripodi A et al. Lupus anticoagulant detection in anticoagulated patients. Guidance from the SSC of the ISTH. J Thromb Haemost 2020;18:1569–1575. link
  • Devreese KMJ et al. Guidance from the SSC of the ISTH: update of the guidelines for lupus anticoagulant detection and interpretation. J Thromb Haemost 2020;18:2828–2839. link
Next: Part 7 · Reading and acting on an EQA report
Part 7

Reading and acting on an EQA report

2 min 31 s
  • Your result, the comparison group and the median
  • Percentage deviation limits and z-scores
  • Cumulative performance and escalation
  • A structured response to a poor result

Check your understanding

0 of 5 answered

1Your INR on an EQA sample is 2.90; the median of your reagent peer group is 2.50. The acceptance limit is ±15%. How is your result graded? ("Outwith consensus" means outside the acceptable limits.)

2Why do EQA schemes use the median of results as the target, rather than the mean?

3Your reagent peer group in an EQA survey has only six users. How is your result judged?

4Your EQA report shows an APTT ratio 22% above the peer median. What is the best first step?

5For an assay scored by z-score, your results in two consecutive surveys are −2.4 and −2.2. Using the rules described in the video, how should these be interpreted?

How did you find this part?
Anonymous, two clicks. It tells us what is working and what to improve.
Useful
1 = not useful · 5 = very useful
Difficulty
1 = straightforward · 5 = very hard
References for part 7
  • UK NEQAS for Blood Coagulation: schemes and participant information. link
  • ISO 13528:2022. Statistical methods for use in proficiency testing by interlaboratory comparison. link
Next: the end-of-session exercise

End-of-session exercise: five mock EQA reports

Answer the five questions after each of the seven parts to unlock the exercise.

Five fictitious EQA reports of the kind a coagulation laboratory receives. Read each report as you would on a Monday morning, then answer its questions. Some questions reveal new information as you go. There are 24 questions across the five reports; the pass mark is 19. The answer options are shuffled on each attempt, and you may retake it as often as you like.

All EQA data in this case are fictitious and created for teaching. The layout is modelled on UK NEQAS for Blood Coagulation participant reports; the report is not issued by, and should not be attributed to, UK NEQAS. Reagent names are anonymised. Mock assay reports use ISO 13528 z-scores; UK NEQAS for Blood Coagulation grades assays differently (A–E by ranked position).

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Educational use only. For professional education only. EQA rules are summarised from UK NEQAS for Blood Coagulation documentation and published guidance at the date shown; always check current scheme and accreditation guidance. All EQA data in the end-of-session exercise are fictitious and created for teaching; the layout is modelled on UK NEQAS for Blood Coagulation participant reports, but the reports are not issued by, and should not be attributed to, UK NEQAS. Reagent names are anonymised. Information accurate on October 2026.